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Main duties of the job
Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care
Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.
Join a supportive team, empowering clients with informed choices
In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you'll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.
About us
We have an exciting opportunity to join our national contact centre with hours that can truly complement a great work-life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Job responsibilities
Person Specification
Experience
* Experience of working in a Contact Centre
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