Hours
Monday to Friday 8.00am to 1.00pm (25 hours per week).
Company Overview
Sessions Meat Supplies Ltd is a leading provider in the food manufacturing industry, specializing in catering butchery and sausage production. We pride ourselves on delivering high-quality products and exceptional service to our clients.
Summary
We are seeking a Customer Service Representative to join our dynamic team at Sessions Meat Supplies Ltd. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellent service.
Responsibilities
* Provide exceptional customer service via phone and email, addressing inquiries and resolving issues promptly.
* Assist customers with product selection, providing knowledgeable recommendations to enhance their experience.
* Process orders accurately and efficiently, ensuring timely delivery of products.
* Maintain accurate records of customer interactions and transactions through data entry.
* Upsell additional products when appropriate to maximize sales opportunities.
* Communicate effectively with team members to ensure seamless operations.
Requirements
* Proven experience in a customer service role, preferably within the food industry.
* Strong communication skills
* Ability to handle multiple tasks efficiently while maintaining attention to detail.
* Experience with data entry and order processing systems is desirable.
* Excellent phone etiquette and interpersonal skills.
If you are passionate about providing outstanding customer service and want to be part of a dedicated team, we invite you to apply today at Sessions Meat Supplies Ltd
Job Type: Part-time
Pay: £12.21 per hour
Work Location: In person