Overview
Join to apply for the Shift Manager role at Iceland Foods.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We are seeking a committed and passionate Shift Manager to join our growing business. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Responsibilities
* Maximise profit: focus on delivering great availability for customers; participate in store activities to drive sales; deliver on all actions set by your line manager.
* Engage, Develop & Retain Great People: proactively support and work with the Talking Shop Rep; support team engagement; contribute to an inclusive culture; take a proactive approach to personal development and share knowledge to support up-skilling the team.
* Doing The Right Processes And Doing Them Right: complete actions set by your line manager based on the daily floor walk; provide a positive service in-store and at the doorstep; follow cash handling and security policies; contribute to the best digital service through implementing One Best Way processes.
* Leadership: lead by example to get the best from your team for the customer experience; be approachable, respectful, enthusiastic, and mindful of waste; care about the business and people.
Required Skills & Experience
* Proven experience in a retail management or supervisory role.
* Effective communication with colleagues to deliver store tasks first time, every time.
* Ability to plan and organise the shift using every member of the team.
* Provide balanced feedback to improve performance of team members.
* Take a hands-on approach to lead the team on shift and deliver a great store.
What We Offer
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including bank holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential financial, emotional and practical support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
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