Overview
General Assistant role at BaxterStorey – Sky, Osterley. Salary £23,046.40. 28 days holiday including bank holidays, plus your birthday off, 3 volunteering days, 3 days grandparent leave, 24 weeks enhanced maternity leave, secondary carer leave, wedding/commitment day leave, free meals on shift, and other benefits.
Join us to deliver genuine hospitality and impeccable service in a collaborative, inclusive team environment. BaxterStorey is committed to developing our people, offering ongoing training and a good work-life balance.
Responsibilities
* Service – serve food and beverages to guests in a friendly and professional manner. Ensure guests’ needs and requests are addressed efficiently and effectively.
* Customer Service - provide excellent service by being attentive to guests’ needs at every point on their journey; answer questions and address concerns in a friendly manner.
* Teamwork - collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment.
* Adherence to Regulations - comply with health and safety regulations and any location-specific guidelines.
* Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
* Passion for food and/or customer service.
* Ability to work in a collaborative and inclusive team environment.
* Solution-oriented and adaptable to challenges.
* Previous experience in a similar role, especially in food service, is a plus.
* Some knowledge of food safety and sanitation practices.
* Works according to BaxterStorey core values.
Benefits
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts on Perkbox app (high street shops, holidays & cinema)
* Access to employee assistance programme
* Cycle to work scheme
* 30+ additional benefits listed by the company (e.g., wellbeing hub, free meals on shift)
About BaxterStorey / Additional Information
For almost 20 years, for every client, in every location (office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each customer can have the hospitality experience they deserve. We aim to support you to build your hospitality legacy and a career you are proud of. Our drive and belief in our people means learning is central to your experience with us.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to equity, diversity, and inclusion (ED&I) and aims to be representative of all sections of society, with the ambition to set the standard for an inclusive culture in hospitality.
Join us and bring your unique perspective to our team.
Role details
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Food and Beverage Services
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