Registered Manager - Supported Living
Location: Essex & Hertfordshire
Salary: £50,000 - £55,000 per annum
Hours: Full-time, 37.5 hours per week
Reporting to: Regional Operations Director
Line Management: Service Managers / Cluster Team Managers
An Exceptional Leadership Opportunity in Supported Living
We are delighted to be partnering with a client that is a highly respected provider of high-quality support for individuals with learning disabilities and complex needs. They are seeking an inspirational Area Registered Manager to oversee services across Essex and Hertfordshire.
This is a fantastic opportunity for an experienced leader who is passionate about delivering person-centred care, driving service excellence, and empowering high-performing teams. If you are committed to making a measurable impact on people's lives, this role offers the platform to truly shine.
The Role
As the Area Registered Manager, you will be the CQC-registered lead for one or more services around Essex & Hertfordshire. You will play a central role in shaping service delivery, ensuring regulatory compliance, and fostering a culture of quality, safety, and empowerment.
Key Responsibilities
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Register with CQC for one or more supported living services
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Embed a values-led, person-centred culture across all sites
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Ensure the delivery of safe, high-quality care
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Lead, empower and develop Service Managers and Cluster Managers
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Oversee audits, quality assurance, and safeguarding procedures
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Manage staffing, rotas, and service budgets in line with commissioned hours
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Build strong relationships with families, stakeholders, and external professionals
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Identify opportunities for service growth and development
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Maintain high standards of record-keeping, governance, and health & safety
About You
We're seeking a confident and proactive leader with a passion for empowering others and improving outcomes for vulnerable adults.
You will bring:
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NVQ Level 5 in Leadership & Management (or working towards)
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Experience in supported living or complex care services
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Strong understanding of CQC regulations and PBS principles
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Proven leadership ability across people, risk, and quality management
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Excellent communication, organisational and decision-making skills
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A resilient, flexible and values-driven approach
Essential Requirements
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Full UK Driving Licence
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Enhanced DBS
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Satisfactory references
Benefits
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Life Insurance - 2x Salary
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24/7 Smart Health Access (virtual GP, mental health, nutrition, and more)
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Employee Assistance Programme
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Structured rota patterns and overtime opportunities
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Comprehensive training and career development pathways
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Employee recognition and reward schemes