As a Victim Liaison Officer you support victims of rape and serious sexual offences, communicating over the phone, in person and in writing to resolve queries about ongoing prosecutions. You help victims understand the decisions we make, the role of the Crown Prosecution Service and wider Criminal Justice System, as well as their rights under the Victims’ Code during this stage of the legal process.
In this role you provide a service to victims that is compassionate, empathetic, and consistent – helping them in a calm, professional manner during a sensitive and challenging time.
You play a crucial role working with prosecutors, police witness care units and other criminal justice colleagues, building effective working relationships to continuously improve our service to victims and ensuring victims are directed to specialist guidance and information including support services where appropriate.
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