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General manager (premium hotel)

Belfast
VANRATH
General manager
Posted: 14 October
Offer description

VANRATH is proud to be exclusively partnering with a prestigious luxury hospitality group to appoint a General Manager for one of their flagship Hotels. This is an excellent opportunity to join a growing organisation renowned for its high standards, strong reputation, and supportive working environment. The role is Permanent, Full-time, based in Belfast. Salary Competitive salary (DOE) + Excellent Benefits Package & Progression Opportunities What you'll do Strategic Leadership & Operations Drive financial KPIs to support sustainable growth. Shape and execute long-term business strategies. Track industry trends and competitors for new opportunities. Ensure legal, licensing, and health & safety compliance. Oversee smooth daily operations across all departments. Review and streamline departmental processes regularly. Implement tech and operational upgrades for better guest experiences. Guest Experience & Engagement Deliver consistently high service standards. Monitor and act on guest feedback. Ensure personalised, professional guest interactions. Resolve complaints swiftly and diplomatically. Maintain visibility-greet and engage with guests directly. People & Culture Recruit, lead, and inspire high-performing teams. Promote a positive, collaborative, and innovative culture. Drive staff engagement, training, and development. Conduct performance reviews and provide coaching. Ensure compliance with employment law and policies. Financial & Revenue Management Lead budgeting, planning, and cost control. Optimise pricing and revenue strategies (ADR & Occupancy). Support corporate/group sales, upselling, and event revenue. Provide financial insights to the Board. Industry & Stakeholder Engagement Build strong relationships with tourism and hospitality partners. Represent the hotel at events to boost visibility and reputation. About you Proven experience as a General Manager or in a senior leadership role within the hospitality industry, preferably in a luxury or boutique hotel setting. Track record of driving strategic changes, optimising performance, and increasing revenue. Strong financial acumen with expertise in cost control, budgeting, and revenue management. For further information on this vacancy, please apply via the link below or contact Jack Groves in the strictest confidence. Very approachable and highly professional group of people. The process from applying for a role, to interview, to acceptance, ran so smoothly I was shocked. It is evident the skilled people in the Belfast office, have their clients and job seekers best interests, who are not just happy to look at your CV, they want to know you as a person. Exceptionally good experience with Vanrath. Sean worked with me throughout the entire process of sourcing a position tailored to my interests and previous experience. I would highly recommend the company to anyone interested in a new position. I have found Robbie Lemon and Vanrath very take an interest in your career.A very dynamic organisation.I would recommend both Robbie and Vanrath to everyone. Skills: Operations General Manager Hotel Hospitality Director Head of Belfast Benefits: Excellent Benefits

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