Overview
Role: Power Platform Technical Consultant. Employer: Sulaiman Alqudaibi Co. For GRP & Plastic Products. This role is within the Managed Services Business Unit and focuses on delivering low-code solutions that are scalable, secure, and maintainable, with visibility into platform performance and user activity through Azure-native monitoring and diagnostics.
Due to growth, we are looking for a confident Dynamics 365 and Power Platform Technical Consultant with experience across Microsoft Power Platform, Azure monitoring tools, and Dynamics 365 Customer Engagement (CE).
What You Will Do and What You Will Have sections below outline responsibilities and requirements for this role.
What You Will Do
* Design, develop, and implement solutions using Power Platform components: Power Apps (Canvas & Model-driven Apps), Power Automate, Power Pages and Dataverse.
* Build and extend solutions within Dynamics 365 CE modules (Sales, Customer Service, Marketing, etc.), integrating with Power Platform.
* Implement and maintain monitoring and observability using:
o Azure Application Insights for usage analytics, exception tracking, and performance telemetry
o Azure Monitor for alerting and metrics
o Azure Log Analytics for querying logs, tracking KPIs, and diagnostics using Kusto Query Language (KQL)
* Develop and configure custom APIs and connectors to support integration with third-party systems.
* Troubleshoot technical issues across environments using diagnostic insights and telemetry data.
* Support ALM practices using Azure DevOps or GitHub Actions for Power Platform and Dynamics CE deployments.
* Produce and maintain technical documentation, contribute to architecture diagrams, deployment guides and run books.
* Collaborate with business stakeholders and cross-functional teams to gather requirements and deliver robust solutions that align with business needs.
* Implement governance and security best practices across Power Platform, Dynamics 365 CE, and Azure.
* Deliver Dynamics CRM solution customization and configurations, workflows and reporting. Troubleshoot, analyse and resolve issues where the solution is not working as designed.
* Provide technical consultancy on new projects, enhancements and change requests.
* Deliver technical design to extend Dynamics 365 or Power Platform using plugins.
* Modify existing and configure new functions in line with customer requirements.
* Configure, test and deploy processes to specifications devised by business consultants and project managers to precise deadlines, using your own initiative.
* Support customers solutions by investigating, reviewing and resolving issues raised, ensuring customer satisfaction.
* Liaise with Partners and Microsoft technical support on product issues impacting customer solutions.
* Support the Sales team with pre-sales activities.
* Advise customers on possibilities of automating existing processes using Dynamics and Power Platform.
What You Will Have
* Demonstrable experience of working with and delivering projects using Power Platform and online version of Microsoft Dynamics 365 CE.
* Proficient in building Model-driven Apps leveraging Dynamics CE data model.
* Familiarity with Dynamics 365 Web API and extending solutions using JavaScript and plug-ins.
* Proficient in configuring environment variables, connections, and DLP policies.
* Understanding of security roles, business rules, and solution layering within Dynamics and Power Platform.
* Experience troubleshooting using telemetry and diagnostics data.
* Comfortable with DevOps and version control systems (Azure DevOps / GitHub).
* Strong problem-solving and stakeholder communication skills.
* Experience with .Net, JavaScript, TypeScript, HTML and JSON.
* Experience in SQL is good to have.
* Design and create Power Platform apps, canvas apps and flows to implement technical solution.
* Design, customise and extend Power Pages to implement technical solution.
* Design and build custom controls for Power Platform and Dynamics.
* Excellent interpersonal skills and the ability to build relationships and manage customer expectations.
* Be willing to take initiative in problem identification and solution provision.
* Ability and willingness to travel as required.
* Excellent verbal and written communication skills.
* Microsoft Certified: Power Platform Functional Consultant Associate or Developer Associate.
* Desirable - Microsoft Certified: Dynamics 365 CE Functional Consultant.
* Desirable - Experience with Logic Apps, Azure Functions, and Event Grid.
* Background in a Managed Services or IT Consulting environment.
* Familiarity with Agile / Scrum delivery methodologies.
What We Do For You
* Wellbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
* Annual Leave: 26 days of annual leave, plus public holidays and the ability to buy additional days
* Employee Assistance Programme: Free advice, support, and confidential counselling available 24/7 through Care First
* Personal Growth Regardless of where you are at in your career, we are committed to enabling your growth personally and professionally
* Development Programmes From Future Managers to Leadership Training to help you advance
* Performance Bonus: Our Group-wide bonus scheme enables you to reap the rewards of your success
* Financial wellbeing We understand your mental wellbeing is complemented by financial wellbeing
* Pension Scheme: Our plan with Scottish Widows offers 5% matched contribution by the company
* Income protection insurance to support you when you need it most
* Recognition Highlighting and rewarding the great work our people do
* Performance & Talent: Real-time feedback, conversations and goals to help you grow
* Making a Difference Opportunities to contribute to causes you care about
* MatchIt! Fundraise for a cause and OneAdvanced will match part of the funding
* Volunteering Time: Leave to help those in need
* Pennies from Heaven: Donate pennies from your pay to charity
Who We Are
OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M. We invest in our brilliant people to be diverse, inclusive and engaging. To learn more about working at OneAdvanced please click here.
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Note: This description may include generic job information and may not reflect all responsibilities of the role.
Location: Birmingham, Coventry, West Midlands, United Kingdom. This posting may be updated as roles become available.
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