Your future, as an Operational Lead at mydentistA full-time and permanent roleFlexible on location, but the successful candidate must be willing to travel to our Support Centre in Kearsley - M26 1GG, as well as ad hoc practice visits as per role requirementsThe Operational Lead will play a key role in delivering mydentist’s strategy by working with field teams to deliver budget targets and ensure change initiatives deliver sustainable and measurable improvements in operational performance, patient experience, and colleague engagementWhilst based in the Support Centre, you will benefit from free onsite parking, and Kearsley train station is just a short walk awayWith an on-site mini market shop and casual seating space inside and outside (for the sunnier days)Your future, with usWorking at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and we’re always there for one another.Your future, your benefitsHolidays rising to 30 days per year with service (plus bank holidays)Annual Support Centre bonus schemeAnnual car allowanceHealth and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessionsAccess to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a yearRecognition schemes, including Support Centre Heroes and service awardsYour future, your roleAs an Operational Lead, you’ll be:Leading a small project team, including the line management of a senior project manager and an integration managerLeading multidisciplinary teams to drive the performance of key practices across the mydentist estateProviding regular updates to the Exec and Senior leadership team, including risks and opportunities and progress against budget and key KPIsWorking collaboratively with Practice Managers, Area managers, Directors and Central teams to embed new ways of workingSupporting continuous improvement by identifying opportunities to improve efficiency, quality, and patient outcomesProviding operational insight and challenging to ensure transformation initiatives are practical and scalableLeading the operational implementation of transformation initiatives across practices and support functionsActing as the bridge between strategy, transformation design, and day-to-day operational deliverySupporting the planning, execution, and tracking of transformation programmes to ensure benefits are realisedIdentifying operational risks, dependencies, and barriers to change, and proactively managing themCompleting business cases where investment (CAPEX or OPEX) is required for a new service/productYou will have:Proven experience in an operational leadership role, ideally within healthcare, dental, retail, or a multi-site environmentExperience supporting or delivering large-scale change or transformation initiativesStrong understanding of operational processes and performance managementExcellent stakeholder management and communication skillsAbility to balance strategic thinking with hands-on deliveryStrong problem-solving and analytical skillsEnjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.Your future starts hereBuild a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another.Click to apply now!MYDSC
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