Company descriptionLocation: Newcastle (hybrid 3 days per week in the office) Employment Type: 12-month fixed term contract with strong potential to become permanentSalary: Up to £25k depending on experience plus up to 10% annual bonusHours: Monday to Friday 36.25 hours per weekThink the AA is just about roadside assistance? Think again! As one of the UK\\\'s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we\\\'ve got you covered. Our mission is to keep Britain moving, and we\\\'re looking for dedicated individuals to join our team. Ready to join us? #LI-CL1 #LI-HybridThis is the jobAs a Financial Administrator, you’ll play a key role in supporting our Insurance Finance operations by delivering high-quality service to internal teams, suppliers, and employees. Working within established processes and procedures, you’ll help ensure the accuracy and integrity of our financial systems particularly by maintaining strong financial control over our policy administration platform. Your attention to detail and commitment to compliance will help keep our financial operations running smoothly and efficiently.What will I be doing?In this role, you’ll be responsible for a variety of finance-related tasks that ensure the smooth operation and financial integrity of our systems. Your key responsibilities will include:Processing Transactions: Accurately process financial transactions within our accounting and policy systems, ensuring all actions are properly authorised in line with departmental guidelines and audit requirementsMaintaining Financial Records: Keep financial documentation up to date and accurate, meeting agreed deadlines and ensuring compliance with internal controlsManaging Payments: Reconcile, control, and distribute card, cheque, and BACS payments to and from customers, ensuring each stage is appropriately authorised and recordedMonth-End Activities: Complete month-end routines, including financial reconciliations of control and bank accounts, and prepare balance sheet reconciliations as neededResolving Queries: Act as a point of contact for customer, supplier, and employee queries investigating and resolving issues promptly while offering clear advice and supportExcel Reporting: Create and maintain Excel spreadsheets with accurate formulas, ensuring data integrity and clear documentation of processesWhat do I need?To succeed in this role, you’ll bring a blend of financial knowledge, technical skills, and personal qualities that support accuracy, efficiency, and collaboration.Skills & ExperienceSolid financial understanding and experience in a similar roleStrong desktop skills, particularly in Microsoft Excel (formulas, spreadsheets, data handling)Confident in gathering data, interrogating systems, and performing analysisExperience with SAP is desirableFamiliarity with finance and accounting policies and procedures is a plusEducation & QualificationsMinimum of GCSE-level education (or equivalent)Personal AttributesExceptional attention to detail with a commitment to accuracy and reliabilityHonest, trustworthy, and operates with integrityAble to manage tight deadlines and juggle competing priorities effectivelyStrong written and verbal communication skillsA collaborative team player who can also work independentlyAdaptable and resilient in a fast-paced, changing environmentPositive, proactive, and commercially awareHighly organised, self-motivated, and methodical in approachAdditional InformationWe’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:25 days annual leave plus bank holidays + holiday buying schemeWorksave pension scheme with up to 7% employer contributionFree AA breakdown membership from Day 1 plus 50% discount for family and friendsDiscounts on AA products including car and home insuranceEmployee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and moreCompany funded life assuranceDiverse learning and development opportunities to support you to progress in your careerDedicated Employee Assistance Programme and a 24/7 remote GP service for you and your familyPlus, so much more!We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.