Passenger Service Agent - Restricted Mobility - Edinburgh Airport
Shifts: 4 ON 2 OFF DAYS 03:00AM - 23:00PM. DAY RATE PAY: £12.95
Shifts: 4 ON 4 OFF NIGHTS 20:00PM - 08:00AM. NIGHT SHIFT PAY: £13.45
Responsibilities:
* Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
* Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
* In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
* Ensuring that wheelchairs and buggies are always clean and tidy.
* Ensure that Centralised Control is updated on progress by use of IT handsets.
* Ensure that all necessary paperwork is completed legibly and submitted promptly.
* Any additional reasonable duties, as assigned by operational management.
To be successful in the role, you will need:
* Great work ethic.
* Excellent communication skills.
* Strong Customer Service.
* Self-motivated and willing to work using own initiative.
* Full UK Driving licence (desirable).
* To multitask and remain calm under pressure.
* Previous airport experience is an advantage but not essential.
First Ca...