Role:
Reporting to the Financial Controller, this position has responsibility for delivery of the NPM accounts payable procedure, ensuring a best-in-class customer service experience.
Main responsibilities:
Service Delivery:
* Delivery of the financial aspects of the ‘Newton Way’, specifically pertaining to the purchase ledger process
* Delivery of the NPM purchase ledger procedure, whilst always maintaining customer excellence
* Accurately process a high volume of invoices
* Liaising with contractors regarding invoice and account queries
* Work closely with the property management department to ensure purchase ledger procedures are followed accurately and consistently, ensuring a ‘customer first’ approach is always placed front of mind
* First point of contact for incoming finance customer communication by phone and email, facilitating a seamless payment process
* Effectively liaise with property management department to resolve invoice queries and corrections
* Promote a ‘One Newton’ approach between departments, encouraging cross- departmental collaboration
KPI’s:
* Proactivity metrics(% delivery vs targets)
* Invoices processed (% delivery vs targets)
* Ledger accuracy(% delivery vs targets)
* Annual company training (% completed)
Specific skills, capabilities & requirements:
* Minimum 2 years’ experience within an Accounts Payable/Receivable role
* Attention to detail
* Exceptional customer service experience
* Ability to meet targets
* Experience working to deadlines
* Strong communicator
* Numeracy skills
* Strong team player
Benefits:
* Fully paid staff lunch once a month
* Kitchen stocked with essentials
* In-house coffee machine
* Free sanitary products
* x4 hour back vouchers per year
* Extra 15 minutes for lunch when it’s warm & sunny
* Complimentary birthday off every year
* Enjoy a free breakfast roll and an early finish at 12:30pm on certain Bank Holiday weekends (where applicable)
* Employee loan scheme
* Group Life Insurance
* Annual profit-sharing bonus
* All expenses paid annual Summer & Christmas nights out
* Additional complimentary festive leave
* Enhanced parental leave
* Salary Sacrifice Pension Scheme
* Hybrid working following probation period
* Group challenges with prizes up for grabs!