Job Description
* Lead by example, working alongside the porter team during shifts
* Delegate daily duties and ensure tasks are completed to the required standard
* Provide guidance, coaching, and on‑the‑job training to new and existing porters
* Conduct pre‑shift briefings when required and maintain clear communication
* Monitor porter performance and report any concerns to management
* Comply with all Health and Safety at Work regulations, including COSHH and Manual Handling, and attend all required training sessions
* Maintain consistently high standards of personal hygiene and grooming
* Assist in preparing and distributing operating equipment for functions, inventories, and other requirements
* Oversee cleaning and dishwashing operations during service
* Ensure all back‑of‑house areas (dish wash, pot wash, bin areas, stores, locker rooms, corridors, event spaces) remain clean, safe, and well‑organised
* Support stock rotation (FIFO), chemical checks, and delivery storage
* Ensure waste segregation and recycling standards are followed
* Step in to cover porter tasks during staff shortages or peak service times
* Ensure porters follow COSHH guidelines and use chemicals correctly
* Check PPE usage and report any shortages or damaged items
* Monitor compliance with hygiene, food safety, and fire safety standards
* Report hazards, accidents, or equipment faults immediately to managers
* Ensure daily and weekly cleaning checklists are completed, signed off, and properly filed
Qualifications
* 1-3 years’ experience in the Hospitality Industry
* Intermediate communication skills, both written & verbal.
* Intermediate computer skills, include Microsoft Office, and mobile App basic usage.
* Able to work well under pressure in fast-paced and changing environment
* Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
* Willing to work on rotating shifts including weekends and public holidays
* A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people