Manager Service Delivery | LANGLEY
Travel obsessed? Big tech fan? Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
We’re hiring right now for a Manager Service Delivery! We are looking for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS/SaaS solutions, a multi-year project prioritized for 2025.
Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion
Leading the offshore delivery team
Working closely with Managed Service Providers and various internal technology services.
Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable, Expense Reporting, and more.
Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery.
Proven track record in service delivery within a global, matrixed business environment.
Strong experience in Oracle Operations Service Strategy and Oracle EBS and Oracle EPM Fusion modules.
Proficiency in managing third-party Cloud Services and understanding various deployment models (Public, Hybrid, Private Cloud, IaaS, PaaS, SaaS).
Experience in managing global services using both internal and external providers.
Knowledge of audits compliance (Sarbanes-Oxley, SOC, GDPR) and service lifecycle management.
Ability to lead and manage teams effectively, fostering development and talent growth.
however, able to adapt to be a Team player with Delivery and Support resources.
Our benefits package includes:
We offer a package that includes 25 days annual leave per annum, plus Christmas working days (office shutdown), hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.