General Assistant role at BM Caterers We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This role is Monday to Friday, 40h per week. Responsibilities • Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles; regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail. • Listen carefully and take instructions from your manager; provide prompt and efficient service at all times. • Communicate confidently with customers, gain feedback and respond to their needs to ensure a positive customer experience. • Follow procedures and display good food safety practice at all times. Qualifications • Food Safety Level 2 and Health & Safety Level 2 certificates. • Experience in a customer service environment; good merchandising skills and till experience. Benefits • An annual day off for your birthday • Monthly masterclasses with Michelin-starred chefs • Fully funded development courses ranging from levels 2 to 7 • Discounts and cashback at a wide variety of retail and leisure outlets • Cycle-to-work scheme • Freedom Friday – a paid day off to volunteer at a charity of your choice • Free lunch every workday • 24/7 access to the Mental Health Charter App • Enhanced parental leave benefits • Paid leave for fertility treatments • Grandparent leave to support your loved ones with their new arrival Employment details • Seniority level: Entry level • Employment type: Full-time • Job function: Administrative • Industry: Food and Beverage Services