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Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting directly to a Site Leader, JOSs play an essential role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. The Senior Operations Associate is a core part of the Site leadership team, responsible for maintaining high operational standards at our MFCs to ensure timely and accurate delivery for our customers. Customers rely on Gopuff for their everyday essentials, day and night, rain or shine. We are building a team of thinkers, dreamers, and risk-takers eager to reshape retail faster than ever before. And it doesn't hurt if you like snacks.
Responsibilities during your shift include:
1. Leading: Demonstrate leadership by example, managing staff on shift, training new team members, and being confident in processes and products.
2. Picking and packing: Accurately pick and pack items for dispatch to customers.
3. Delivery Partners: Support management of Delivery Partners to ensure smooth delivery experiences.
4. Issue resolution: Contact customers regarding substituted or out-of-stock items.
5. Goods Inbound: Receive products from vendors, verify counts against purchase orders/invoices, and resolve discrepancies.
6. Stock management: Store products in inventory locations, conduct cycle counts, manage waste, ensure compliance, and partner with TooGoodToGo.
7. Warehouse management: Maintain warehouse compliance, cleanliness, organization, and adherence to operating standards.
8. Health and Safety: Support onsite health and safety compliance and testing.
About You:
* Experience in a restaurant, retail, or warehouse environment.
* Basic knowledge of web-based software (Microsoft Office, Google Workspace).
* Strong work ethic, punctuality, responsibility, and honesty.
* Effective communication skills.
* Organized, team-oriented, positive, and helpful attitude.
* Flexible and available to cover shifts during operational hours (7am - 3am).
Benefits:
* Holiday & Sick Pay
* Weekly pay cycle
* Career growth opportunities
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At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we’re here to deliver your wants and needs in minutes. We are assembling a motivated team to drive our vision of bringing a new age of convenience and predictability to an unpredictable world. If this excites you, join Team Blue. Gopuff is an equal employment opportunity employer committed to an inclusive workplace, encouraging qualified individuals from all backgrounds to apply.
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