Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.About the roleSulzer is a global leader in fluid engineering, with over 180 years of innovation, operating across more than 160 locations worldwide and generating annual revenues in excess of CHF 3.5 billion.. Within our Services legal entity, we specialise in the maintenance, repair, upgrade, and optimisation of rotating equipment such as pumps, turbines, motors, and compressors. We work with customers across energy, oil & gas, chemicals, water, and industrial sectors to keep essential infrastructure running efficiently, reliably, and sustainably—reducing downtime, extending asset life, and improving performance worldwide. As we continue to strengthen our global operations, we are now seeking a Global Operational Excellence Development Manager to help drive transformation across our international service network, embedding best practice, improving efficiency, and enhancing customer experience at scale.In this role you will be accountable for:Lead and roll out global operational excellence initiatives across our Services businessDrive process standardisation, optimisation, and digitalisation across end-to-end value chainsIdentify and implement opportunities to improve customer experience, efficiency, and profitabilityPartner with stakeholders across regions to translate strategy into executionDeliver medium to large-scale transformation projects in a global, decentralised organisationChampion Lean methodologies and a continuous improvement mindsetDevelop frameworks, tools, and governance to sustain operational excellenceCollaborate across Sales, Operations, and Supply ChainTo succeed in this role, you will need:Experience in Operational Excellence / Continuous Improvement / Operations ManagementProven delivery of projects in international, matrix organisationsStrong knowledge of process optimisation, Lean principles, and value chain improvementExperience with process digitalisation and IT-enabled transformationUnderstanding of business process modelling frameworksStrong stakeholder engagement and influencing skillsFamiliarity with ERP (SAP/D365) and CRM systemsBackground in industrial services, manufacturing, or engineering is preferredDesirable:Service business experienceStrategy / Management consulting backgroundExposure to rotating equipment or industrial marketsWhat we offer youA hybrid role with occasional travel across regions (30–40% global travel)A competitive basic salaryAnnual personal bonus scheme based on company and personal performancePrivate Medical Insurance for yourself and partner through Aviva.The option of a company car or cash allowance33 days annual leave.Defined pension contributions.Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.Confidential support via Employee Assistance Programmes.Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.Discounted personal car leasing for you your family and friends.Long Service Awards celebrating your commitment.Continuous learning opportunities through Sulzer Learning Pathways.As a Bronze Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
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