The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging R eceptionist with a passion for service excellence. You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city. The R eceptionist will be responsible for : G iv ing our guests a memorable welcome and lasting impression Provid ing exceptional service by demonstrating full knowledge of our products, services and facilities Ensur ing that the daily task list is completed effectively Work ing collaboratively with your colleagues to deliver captivating experiences Ta king initiative in accommodating our guests needs in a resourceful manner To be successful in the role of Receptionist, we require : Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Working with us provides the following benefits toyou: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunities About Us The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott's award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties. Privacy Policy | Personal Data | Ascott AMRT1_UKCT