Overview
Field Service Engineer – Plumbing background required
Our client is looking for a plumbing Service Engineer with good communication skills, who is used to working in domestic properties. The work involves servicing equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided. They are looking for someone with a strong technical background and who is interested to grow within the company. This is a full-time permanent employment position with a generous bonus scheme. Benefits: van, phone, pension plan.
Responsibilities
* Diagnosing, maintaining, and repairing a variety of products at customers’ locations
* Delivering high levels of customer service and ensuring customer satisfaction
* Managing inventory of parts and ensuring adequate stock levels
* Achieving high first-time fix rates through effective troubleshooting
* Managing your daily schedule and workload
* Completing service reports and documentation accurately
* Ensuring compliance with health and safety standards
* Maintaining the company vehicle and ensuring it adheres to company policies
* Collaborating effectively with team members while also working independently
* Changing filters when needed, delivering items when required
Skills / Qualifications
* A working knowledge of Plumbing systems
* Plumbing, Mechanical or Electrical Engineering background
* Good communication skills
* Well presented, this is a customer facing role
* Fault finding/analytical skills
* Full clean driving licence
Education
Not looking for formal qualifications necessarily; however the candidate must be bright and quick to learn.
Geography
Our client service area is Surrey and SW London, Hampshire, Berkshire, with occasional sorties beyond.
Rewards
For the right candidate we will be offering an excellent salary plus commission, depending on experience. Salary: Target earnings £35-45K / year
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