Facilities Manager Native Communities – The Marches, Woking About Native Communities Native Communities specialises in operating residential, commercial and mixed-use developments. We create thriving, sustainable places that deliver exceptional experiences for residents while generating strong returns for our clients. The Role We are looking for an experienced Facilities Manager to oversee building operations at The Marches, Woking, a landmark Build-to-Rent development comprising 429 apartments across two high-rise towers (30 and 34 storeys) as part of the wider Victoria Place regeneration scheme. You will lead the facilities and maintenance function, ensuring the building operates safely, efficiently and to the highest standards. This includes overseeing statutory compliance, planned preventative maintenance, contractor performance and day-to-day building operations. Working closely with the Community Manager, you will play a key role in delivering operational excellence, resident satisfaction and long-term asset performance. Key Responsibilities Lead and manage the onsite facilities and maintenance team, ensuring high standards of service delivery and team development. Oversee planned preventative maintenance (PPM) and reactive maintenance programmes across building systems and infrastructure. Ensure full compliance with statutory regulations, including building safety, fire safety and health & safety requirements. Manage contractors and service partners, ensuring works are delivered safely, efficiently and to agreed standards. Conduct regular inspections of apartments, plant rooms and communal areas to identify maintenance needs and ensure building performance. Issue and manage Permits to Work, ensuring appropriate RAMS documentation is in place for contractor activities. Maintain accurate records across CAFM systems and compliance documentation. Support lifecycle maintenance planning and capital works programmes. Monitor building utilities and support initiatives to improve energy efficiency and sustainability. Ensure the safe operation of life safety systems including fire alarms, smoke ventilation, emergency lighting and fire doors. Provide operational, compliance and performance reporting to internal stakeholders and clients. About You You will bring strong technical knowledge and leadership experience within a residential or complex property environment. We’re looking for someone who: Has experience as a Facilities Manager or senior building operations professional within residential, Build-to-Rent or similar environments. Has strong knowledge of mechanical, electrical and building fabric maintenance. Understands health & safety, statutory compliance and the Building Safety Act, particularly within high-rise buildings. Has experience managing contractors and service contracts. Has a good understanding of fire safety systems and building compliance regimes. Is comfortable using CAFM systems, BMS and Microsoft Office. Is a confident communicator who can work effectively with residents, contractors, clients and internal teams. Qualifications IOSH Managing Safely and L8 (minimum) NEBOSH General Certificate desirable Relevant technical qualification (NVQ / City & Guilds or equivalent) in building services, engineering or construction IWFM membership or working towards (desirable) About the Development The Marches is a flagship Build-to-Rent scheme in the centre of Woking, offering extensive resident amenities including co-working spaces, lounges and terraces. The development forms part of the wider Victoria Place town centre regeneration and operates with a 24/7 onsite team. Benefits Company Pension Scheme (NEST) Cycle to Work Scheme Employee Assistance Programme Westfield Health Cash Plan Life Assurance Referral Scheme Paid Volunteer Time Employee Discounts Diversity & Inclusion At Native Communities we believe diverse teams create stronger communities. We welcome applications from people of all backgrounds and are committed to building an inclusive workplace where everyone can thrive.