Job Description
We are looking to recruit a full-time Senior Support Engineer within our Service Delivery team.
We are looking for an appropriately qualified and experienced individual to work within our IT & Systems team across our sites in Watford, Luton and Hemel Hempstead.
You'll work alongside a team to provide technical support for curriculum implementation and business operations. It's important to have strong troubleshooting skills at a second-line level, along with hands-on experience in installing, configuring, and resolving issues with hardware and software.
You should also be confident in diagnosing problems, evaluating situations, and coming up with effective solutions.
The role requires the ability to work both independently and as part of a team, as well as within the wider organisation. Good communication and time management skills are essential. Relevant qualifications and prior experience in a similar role are required.
Qualifications/Expertise required:
* HNC / HND / Degree / professional technical qualification in a technical IT-related subject
* ITIL Foundation Certificate
* Microsoft Configuration Manager
* Azure AD and Intune
Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction p...