Furniture Planner - Inverness
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Join Us as a Remote / Field-Based Furniture Planner Inverness
Ready to Shape the Future of IKEA in Inverness?
At IKEA, were on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who dont live near a store.
As a Remote Furniture/Home Planner, youll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isnt just a jobits an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world.
ABOUT THE ROLE:
Were looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will:
* Manage and follow up on appointments
* Visit customers homes to plan and design kitchens, bedrooms, and bathrooms
* Guide customers through the full journeyfrom first contact to delivery and installation
* Achieve a KPI target AND conversion from appointment to sale
Youll play a key role in developing IKEAs presence in Inverness and showcasing our amazing furniture offering to a new customer base.
WHAT YOU NEED TO HAVE:
* Strong customer focus and ability to actively listen and provide solutions
* Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred)
* Ability to manage your own diary and work independently
* Comfortable achieving KPIs and driving sales conversions
* High numeracy and ability to use digital tools and systems
* Passion for home furnishing trends and sustainable solutions
WHAT YOU WILL BE DOING DAY TO DAY:
* Book and manage customer appointments and follow up on requests
* Visit customers homes to provide design and planning support
* Showcase IKEAs range and create tailored solutions
* Convert appointments into successful sales
* Stay updated on trends and customer needs to offer relevant solutions
* Collaborate with in-store teams for support when needed
WHAT WE OFFER:
* Starting salary from £30,000 plus car or car allowance
* 39 hours per week, 5 days out of 7, including evenings & weekends
* Permanent contract
* 2 weeks of training in store upon joining
* Mandatory background checks, including medical history
* Hold a valid driving licence for 2+ years
Why IKEA:Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their familys everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers IKEA.
WHAT YOU NEED TO KNOW:
* Attach an updated CV with your application
* Virtual interview with hiring manager (Pre-Work Task to Prepare)
* Face-to-face interview with recruiting/hiring manager
We Care for the People
It takes diversity of thought, background, and culture to make great ideas a reality. xsngvjr We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.