Job Description
This is a fantastic opportunity for an ambitious, hard-working Operations Coordinator, who has extensive experience Coordinating an Operation(s).
Duties include but not limited to:
* FCL & LCL Ocean Imports
* Strong Ocean import knowledge
* Complete customs entries end to end
* Arrange collections from suppliers and monitor to arrival port/customer door (depending on terms)
* Complete all functions of the shipment process as instructed by customers and management
* Reply to all customer requests immediately and in accordance with our Minimum Service Standards
* Provide world class customer service and follow our service standards and communications guidelines to maximize customer satisfaction
* You’ll be given full training on in-house computer system including communication internal and external
* Understand Minimum Service Standards
* Flexibility at times may be required due to volumes
Skills and experience required:
• Resilient and strives to achieve the best results through determination, energy, and commitment
• Knowledge of the freight industry
• Strong administration skills and IT proficiency (full training on systems will be given)
• Strong communication skills
• Good time management