**Location:** Liverpool/Newport/Birmingham* Lead delivery of large-scale programs and digital products, from discovery through deployment and continuous improvement, working with product managers and service owners, exploring new and innovative ways of working to improve delivery within the organisation* Ensure delivery adheres to the Government Service Standard, Technology Code of Practice and CCS governance frameworks.* Delivery lead across one or more product teams, ensuring alignment on OKRs: objectives, priorities and timelines, acting as an advocate for Agile principles to ensure delivery best practices are followed (Scrum, Kanban, SAFe / hybrid models)* Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms.* Collaborate with other directorates to ensure alignment of delivery with the organisational priorities and governance processes. Work closely with business stakeholders, Product Managers, Designers, Business Analysts, Developers and Testers to drive out value and ensure the efficient delivery of digital products and services.Manage project financials, business case definition and benefit realisation approaches.* Ensure delivery artefacts meet CCS assurance requirements, supporting internal and external governance boards with clear, and concise reporting.* Define and monitor delivery KPIs such as velocity, lead time and throughput, manage and mitigate risks, dependencies to maintain team velocity and create a high performing team.* Proficient in senior stakeholder communication, engagement and change management for effective delivery of products and services through clear roadmaps, sprint planning, agile ceremonies and reviews. You will ensure stakeholders have timely, accurate information and understand the impact of decisions on delivery.* Facilitate effective and tailored communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines on a day to day basis.* Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support the shaping of standards, tools and frameworks that uplift delivery maturity across DDS.* Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP)* You can demonstrate practical experience applying Agile principles in complex delivery and service led environments.* Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms)* Proven leader of multidisciplinary teams delivering modern digital services, with a track record of managing complex stakeholder relationships across product, design, engineering, and business functions to meet the needs of end users.* Comprehensive expertise in GDS standards and the full product development lifecycle, with hands-on experience driving Agile frameworks (Scrum/Kanban) and CI/CD practices using tools like JIRA, Confluence, and ADO* Competitive salary* Generous pension scheme* A discretionary non-contractual performance related bonus* Working remotely in addition to working in advertised office location* Flexi time scheme (available for B1-B6)* Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidaysCrown Commercial Service (CCS) is the largest public procurement organisation in the UK. With over 800 staff, we help thousands of public and third sector buyers in the UK with billions of pounds of spending each year. We have a wide range of commercial agreements to help our customers buy what they need, when they need it - saving time and money.
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