Job Title: Sr. Project Manager/Program Manager - Digital Twin / AIOps (OSS)
Location: Reading, UK- 3 days onsite
Job Type: Permanent/Fixed Term
Job Summary:
Job Role:
1. Job Role:
* We are seeking a seasoned Digital Twin / AIOps Program Manager with 15+ years in the Telecom domain to lead end-to-end transformation programs that build network digital twin capabilities and scale AI-driven operations across OSS/BSS.
* You will own strategy, roadmap, and value realization-driving ingestion of multi-source telemetry, topology modeling, and real-time analytics to enable predictive assurance, event correlation, root-cause analysis, and closed loop automation.
* The role requires strong program governance, change management, and stakeholder alignment across architecture, operations, and vendor ecosystems, with clear KPIs (MTTR reduction, SLA adherence, cost-to-serve, CX uplift).
Key skills:
2. Deep understanding of service assurance, fulfillment, and network operations; hands-on with digital twin frameworks (topology/graph modeling, intent-based orchestration), AIOps platforms (anomaly detection, noise reduction, predictive insights), and streaming/data pipelines (Kafka, Pub/Sub, Dataflow)
3. Familiarity with cloud-native (GCP/Azure/AWS), Kubernetes, API-first integration, and observability stacks (metrics, logs, traces)
4. Experience ...