Our client is seeking an experienced Estate Manager to oversee a luxury, high end residential block based in Nine Elms SW8. We are looking for a confident, forward thinking leader who can oversee the on-site team and build strong rapport with the clients.
Hours: Monday to Friday 09:00 to 17:30. Flexibility is required and there may be a requirement to attend evening meetings
Salary: £70,000 to £80,000 depending on experience
Reporting to: Associate Director
Duties:
1. Daily, documented inspections of the internal and external common areas.
2. Management of an Estate Team - likely to consist of an Assistant Development Manager, Administrative Support, a team of Concierge, handymen, yardmen, cleaners and decorators.
3. Ensure smooth and correct operations within the Estate Team and from all sub-teams, ensuring that all procedures are being adhered to with accuracy.
4. Working closely with members of Senior Management Team in monitoring all estate service contracts and regular routine contractors, ensuring that they offer best value, are of high quality and meet the needs of both RMG and the client.
5. Design, implement and champion procedures for training and development, in conjunction with the Associate Director and the Operations Director.
6. Deal with correspondence and contact in accordance with the clients Customer Service Charter, ensur...