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Welsh patient administration system product specialist

Cwmbran
NHS
Product specialist
Posted: 8 September
Offer description

Overview

An exciting opportunity has arisen to become part of the newly set up WelshPAS (WPAS) team within the Information Services department.

The successful applicant will help the Product Manager in the development and preparation of the overall plan in relation to WPAS. This will include planning key work-streams regarding new functionalities and their implementation, providing business change management assistance with WPAS related projects and ensuring a comprehensive training service is provided.

This post requires excellent organisational skills and the ability to communicate effectively. The successful candidate will be enthusiastic and highly motivated to play a key part in the WelshPAS service and development plans.

English and/or Welsh speakers are equally welcome to apply.


Main duties

The WelshPAS Product Specialist will require experience of operational administrative processes and extensive understanding of policy including Referral to Treatment (RTT) Access Policy, WPAS policies and specialist knowledge to promote and ensure best practice and a smarter way of working.

The post holder will be a WPAS Super User providing advice, guidance and specialist training as needed to ensure compliance with the health board\'s policies and objectives.

There will be a responsibility within the organisation to develop, maintain and maximise in-depth specialist knowledge. This will require attention to detail and strong relationships with colleagues and services to fulfil accurate data within the system.

Management /Supervisory skills are required to take responsibility for junior staff within the team.


About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.


Details

* Date posted: 03 September 2025
* Pay scheme: Agenda for change
* Band: Band 5
* Salary: £31,516 to £38,364 a year per annum
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 040-AC335-0925
* Job locations: Ty Gwent, Llantarnam Industrial Park, Cwmbran, NP44 3HR


Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.


Person Specification

Essential

* Ability to develop strong and positive relationships with people (local & national or third party)
* IT Skills MS Office
* Communication Skills
* Presentation skills — to staff at all levels through meetings and training
* Knowledge of Referral to Treatment
* Knowledge of Information Governance
* Knowledge of Directorates and Services within NHS Wales
* NHS Operational Service Experience
* Decision making and organisation of workload - own and others plus supervisory experience
* Working to deadlines
* Working as part of a team and on own initiative

Desirable

* Welsh Speaker (Level 1) or willingness to work towards (1)
* Analytical Skills
* Dealing with all levels of staff
* PGCE qualification or similar teaching qualification
* Knowledge of NHS systems WPAS, CWS through courses, training and experience
* Knowledge of Information Standards


Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

For further information see guidance on criminal records checks for overseas applicants.


Employer details

Aneurin Bevan University Health Board

Ty Gwent, Llantarnam Industrial Park, Cwmbran, NP44 3HR

Website: abuhb.nhs.wales

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