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Field service engineer

Alnwick
SMS - Smart Manufacturing Solutions
Field service engineer
€80,000 - €100,000 a year
Posted: 21 June
Offer description

Join to apply for the Field Service Engineer role at SMS - Smart Manufacturing Solutions


Pay Range

This range is provided by SMS - Smart Manufacturing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Role Overview

We are seeking a qualified and experienced Ground Source Heat Pump Engineer with expertise in Combined Heat and Power (CHP) systems. The successful candidate will have both mechanical and electrical qualifications and will be comfortable with field-based work, travelling approximately 75% of the time to customer sites (many within two hours of our office).

As a key team member, you will be responsible for the installation, maintenance, and servicing of ground source heat pumps and CHP units, ensuring they operate efficiently and meet industry standards.


Key Responsibilities

* Installation & Commissioning: Install, commission, and set up ground source heat pump systems and CHP units according to company standards and client specifications.
* Maintenance & Servicing: Perform routine maintenance and repairs on ground source heat pumps and CHP units, typically in the 500kW to 1MW range, with larger installations in the portfolio.
* Fault Diagnosis: Troubleshoot and resolve electrical and mechanical faults in both systems.
* Customer Support: Provide technical support and advice to clients regarding system operation and maintenance.
* Documentation & Reporting: Complete service reports, maintain accurate records, and ensure safety and regulatory compliance.
* Travel Requirements: Travel to customer sites across specified regions or nationwide to carry out installations, maintenance, and repairs.
* Health & Safety: Follow all safety procedures to ensure safe working practices.


Essential Qualifications and Skills

* Mechanical & Electrical Qualifications: Qualified in both electrical and mechanical engineering.
* Experience with Heat Pumps and CHP: Proven experience in installation, service, and maintenance of Ground Source Heat Pumps and CHP units.
* Troubleshooting & Diagnostics: Strong ability to diagnose and repair faults.
* Full UK Driving License: Valid, clean UK driving license; company vehicle provided.
* Excellent Communication Skills: Ability to communicate effectively with clients and colleagues.
* Flexibility: Willing to travel frequently (about 75%) to various sites.


Desirable Skills

* Experience with renewable energy systems and energy efficiency.
* Previous HVAC industry experience is advantageous.
* Knowledge of building services and environmental technologies.


Additional Details

* Seniority level: Mid-Senior level
* Employment type: Full-time
* Industry: Industrial Machinery Manufacturing

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