Role Title: Demand Management Contract Demand Lead
Duration: 6 month contract
Location: Telford, Hybrid 2 days per week onsite
Rate: up to £314.21 p/d Umbrella inside IR35
Role purpose / summary
Are you ready to work with Contract Areas across the MU and the client to bring in new work, ensuring Capgemini meet the clients’ expectations then the role of Contract Demand Lead is for you. You will be supported and trained to lead on a specific contract area working in a fast-paced environment, driving process improvement and developing MI to run our business.
What will you be doing?
* Owning requests for costs from the client working closely with the Contract Areas and development teams to ensure we produce high quality responses in line with client deadlines.
* Ensuring a strong audit trail from receipt to approval, to provide MI to the account to identify trends and drive improvements.
* Ensuring appropriate approvals are in place before responses are issued to the client. Keeping records to ensure process is compliant and well run.
* Act of process SME for impacting process
* Work as part of a team focused on ensuring an excellent client experience.
What will you bring?
* A pride in always delivering an excellent service
* Ability to work well both within DLM and the wider MU including finance, commercial and delivery
* The chance to improve how we assess and impact new work to improve turn round time and ensure quality
* Experience with MS Office
* Experience with JIRA and JSQL (training can be provided)
This is a pivotal role in bringing in work to the account.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!