Job Description
Customer Service Coordinator – 5* national residential developer
* Role: Customer Service Coordinator (The Midlands region)
* Reporting to: Customer Service Manager
* Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer
* Location: Northampton
* Working arrangements: Hybrid working between – office, site and home based working on offer
* Immediately available
Customer Service Coordinator – About the role:
We are excited to be recruiting for a Customer Care Coordinator to join our Northampton, The Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts.
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