Our client, a local business in Thame are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks. Job Spec * Assist in overseeing a portfolio of approximately 150 residential accounts * Act as the first point of contact for customers regarding service or maintenance issues * Log and track requests, liaising with approved contractors and service providers * Help arrange routine inspections and follow-up actions * Support renewal and end-of-service processes * Assist with coordinating move-in, move-out, and inventory-related tasks * Support marketing and customer visits where required * Maintain accurate customer and service records using the CRM system * Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.) * Ensure records are correctly filed and kept up to date in line with current UK legislation * Provide a friendly and professional service to customers and stakeholders * Respond to enquiries by phone, email, and in person * Escalate complex issues to senior team members when required * Represent the organisation positively at all times Additional Information * Previous experience in a customer-facing role * Strong organisational and time-management skills * Excellent communication skills (written and verbal) * Ability to manage multiple tasks and priorities in a busy environment * Hours (9am-6pm) with 25 days holiday