Position: Security Receptionist
Contracted Hours: 50 Hours (per week)
Shift Timings: 08:00 – 18:00
Shift Pattern: Monday-Friday
Pay Rate: £14.00 per hour
Closest Station: Mornington Crescent Station/Euston Station
Job ID: 634
Closing Date: 06/05/2024
Are you a vigilant guardian with a welcoming demeanor? Do you excel at maintaining a secure environment while offering a friendly and professional face to all who enter? If so, we have the perfect role for you to become a vital member of our team as a security receptionist.
Who we are
We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service.
Job role
Working with us at GUK, we value you more than just a security guard. You will be responsible for maintaining the look and feel of our pristine site. You will be responsible for providing safety of this modern building with your customer service and support for those who work and visit the building.
The role is critical to ensure our operational day-to-day frontline services work like clockwork. A typical day for someone who is self-motivated could include access control, greeting visitors, regular patrols, and completing the daily occurrence book. You will then finish every shift with a good thorough handover.
You are an individual who communicates well, have a strong sense for reliability and understand the importance of being smartly always presented in uniform. Also, you would need to be proactive and always willing to learn.
You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.
Core Responsibilities:
1. Reporting faults to the Building Manager
2. A ‘how we can’ mentality
3. Provide information, directions/escort Residents, Guests to their desired locations
4. Deal with any queries from Residents/Guests and offer assistance with a sense of urgency
5. Provide Residents/Guests with acts of kindness to make them feel welcomed and create a rapport maintain excellent professional relationships
6. Understand and strictly adhere to GUK’s procedures and protocols of the building with regards Health & Safety, Security measures and building access control
Skills & Experience Required:
7. Minimum of 2 year’s experience in the Security Industry.
8. Minimum of 2 year’s experience in a reception/concierge role.
9. Excellent Customer Service Delivery.
10. Good Speaking & Listening Skills.
11. Ability to complete individual and team set tasks.
12. Excellent Report Writing & IT/Computing Skills.
13. Outstanding Personal Appearance, Etiquette & Grooming Standard.
14. Timekeeping & Time Management Skills.
15. Client Engagement.
Qualifications Required:
16. Valid SIA Security Guard or Door Supervisor License.
17. Valid SIA CCTV License (Preferable)
18. Valid First Aid at Work
19. Valid Mental Health First Aid at Work (Preferable)
20. Valid Fire Mashal Qualification/Fire Warden Qualification or Fire Safety Equivalent Qualification.
21. ACT Awareness & ACT Security Certificate.
22. Customer Service Excellence or World Host Training or Equivalent.
Benefits:
23. Ride to Work Scheme – Ride to Work Facilities (Bike Storage & Showers).
24. Refer A Friend Scheme.
25. Employee & Team of the Month Awards.
26. Employee & Team of the Year Awards.
GUK / RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the order to stop taking applications when we have had a suitable amount of response.