Admin Clerk Location: West Drayton Salary: £12.52 per hour Contract Type: Full Time (37.5 hours per week) Shift Pattern: 5 on, 3 off (including weekends) About the Role We're seeking an experienced Admin Clerk to provide vital operational support to our hot kitchen production team at Gategroup. Reporting to the Executive Chef Operations, you'll be responsible for managing daily administrative systems and ensuring smooth communication between the kitchen and internal customers. If you're an organized, proactive communicator with a can-do attitude, we'd love to hear from you. Key Responsibilities Print, prepare and distribute daily operational paperwork for the hot kitchen production team Issue compliance documentation and data sheets to kitchen staff work in cold environment Collect, scan, save and file operational and compliance documents, ensuring accuracy before archiving Maintain up-to-date paperwork in key areas for easy access by operatives and management Manage the hot kitchen roster, processing shift change and holiday requests for management review Ensure accurate completion and availability of agency timesheets and daily worked hours Handle internal customer communications via email and phone, liaising with kitchen staff before responding Send timed email updates to internal customers throughout the day, including scanned documents, photos and delivery status reports Conduct pre-dispatch audits on completed shipments and associated paperwork Support additional kitchen and site activities as required with flexibility What We're Looking For Essential: GCSE Maths and English (or equivalent) Previous administration experience Strong communication skills for phone and email correspondence Excellent organizational abilities Computer literacy including email, basic Excel, and document management (scanning, saving, filing) Ability to multitask effectively in a busy operational environment Flexibility to work rolling shifts including weekends Ability to work in cold environments Right to Work: All applicants must have the right to work in the UK Criminal Record Check (CRC) required 5 years of checkable references required Overseas CRC required for any period exceeding 6 months spent outside the UK What We Offer In-house training and development opportunities Free meals and refreshments Company sick pay Free on-site parking Paid annual holiday Pension scheme from day one Bespoke employee support program including free counselling sessions Refer a Friend scheme with generous bonuses Access to discount platform for everyday savings Cycle to Work scheme About Gategroup Gate Gourmet, part of gategroup, is the world's leading provider of airline catering solutions and provisioning services, operating at over 200 airports globally. We're passionate about delivering exceptional experiences to airlines and their passengers, from menu design through to execution and delivery. If you share our values of excellence, passion, respect and responsibility, don't miss this opportunity to join our team. Apply today