Job Summary
We are seeking an experienced and motivated Assistant Café Manager to assist in the overseeing of the daily operation of our café. The ideal candidate will possess a strong background in hospitality and food production, with a passion for delivering exceptional customer service. As the Assistant Café Manager, you will assist the General Manager and lead a dedicated team, ensuring that all food preparation and service standards are met.
Assisting Duties Include:
* Manage daily café operations, including barista/alcohol sales, staff management and customer service.
* Train, mentor and develop team members in culinary skills, customer service, and operational procedures.
* Create staff schedules to ensure adequate coverage during cafe hours while managing labour costs effectively.
* Implement marketing strategies to promote café offerings and enhance customer engagement.
* Maintain cleanliness and organisation of the café environment; ensuring compliance with health regulations.
* Handle customer inquiries and resolve any issues promptly to maintain high satisfaction levels.
* Oversee food preparation and presentation to ensure quality and compliance with health and safety regulations.
Requirements
* Proven experience in a managerial role within the hospitality or food service industry.
* Strong leadership skills with the ability to motivate and manage a diverse team.
* Excellent communication skills, both verbal and written.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Familiarity with health and safety regulations related to food production.
* Previous experience in a cafe environment is an advantage.
* A passion for delivering outstanding customer service in a café setting.
* Knowledge of food preparation techniques, culinary arts, and kitchen operations.
If you are enthusiastic about becoming part of a team in a vibrant café environment while ensuring exceptional service standards, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £28,392.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person