5x Operational Recovery Business Analyst (Contract)
Location: On-Site, Edinburgh
Contract: ASAP – December 2025
Interview Process: 1 stage
Urgency: ASAP, Must be Immediately Available to Start
Are you a detail-driven Business Analyst ready to take on a complex, fast-paced operational recovery challenge? Join a major financial programme focused on remediating APP cases, untangling workflows, and driving real change across operational processes.
You’ll be part of a high-performing team tasked with tackling a backlog of cases, identifying failings at scheme level, and shaping process improvements that deliver lasting impact.
What you’ll do:
* Analyse operational processes & workflows to identify bottlenecks and remediation opportunities
* Perform root cause analysis and define corrective actions at scheme level
* Document and standardise sub-processes to build a central knowledge base
* Support process simulation and documentation using automation or AI tools
* Collaborate closely with the wider team to upskill internal staff and transition processes to BAU
* Contribute to case remediation, from investigation through to operational completion
What we’re looking for:
* 1 - 20 Years Business Analyst experience in operational & financial recovery projects
* Process mapping and Life & Pensions project expertise
* Experience in backlog reduction / remediation workstreams
* Reconciliation tooling expertise
* Strong use of Kanban
Desirable
* Automation / AI tooling expertise
This is an opportunity to help stabilise a high-profile recovery programme and leave a lasting operational impact.
Apply today to learn more.