Type of Contract: Permanent
Full-Time, 40hrs per week
Changing lives through education
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Changing lives through education.
This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement.
Reporting to the Admissions Manager, the Admissions Officer will facilitate the admissions assessment process while ensuring a connected and seamless approach to the service for applicants across the admissions service.
The Admissions Officer will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders.
Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
Provide advice and guidance on course options to applicants and potential applicants verbally and in writing.
Provide a quality, customer focussed first line, advisory and information service, giving initial support and guidance on admissions policies and procedures.
Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks).
Booking interviews with prospective applicants via phone, e-mail and SMS.
Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner.
Confident user of the Microsoft Office package.
scheduling and prioritising multiple projects and tasks with varying deadlines.
Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site.
Experience with Zoho CRM system.
Knowledge of two or more languages.
25 days annual leave, plus 8 public holidays
~Workplace pension scheme
~ Tuition reimbursement for career development courses
~ Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
~ Perks@Work discounts platform, wellbeing centre and much more
~ Reward and recognition programme
~£500 award employee referral scheme
~ Discretionary annual performance bonus
Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding.