Ophthalmic Electromechanical Field Service Engineer | Field-Based - North West / West Midlands
We're recruiting for a Field Service Engineer with a background in electromechanical systems, ideally within ophthalmic or medical devices, to join a specialist technical services team. This is a field-based role covering customers across the Northwest and West Midlands, ideally based within 10 miles of Stoke or Crewe. Occasional national and European travel may be required.
You'll be responsible for the installation, servicing, upgrades, and repairs of high-end ophthalmic equipment, with potential to cross-train into other sectors such as robotics, healthcare, and digital technologies. The role involves working both independently and as part of a team, providing professional and responsive service to customers.
Key Responsibilities
Install, service, repair, decommission, and upgrade ophthalmic equipment at customer sites
Provide professional, responsive, and proactive technical support
Liaise effectively with team leaders, managers, and clients to ensure satisfaction
Maintain accurate reports, system updates, and stock control
Ensure compliance with Health & Safety and WEEE procedures
Attend training to support development across other product sectors
Be flexible to travel within the UK and occasionally abroad
Skills & Experience
Experience with ophthalmic or other medical devices strongly preferred
Previous field service experience essential
Strong electromechanical or electrical/electronic engineering background
Excellent customer service, communication, and problem-solving skills
Organised, punctual, and professional with a clean driving licence
Comfortable with occasional early starts, late finishes, and travelPreferred Qualifications: City & Guilds / ONC / HNC in Engineering
Other: Must hold or be able to obtain a valid passport
ACS are recruiting for a Ophthalmic Electromechanical Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Ophthalmic Electromechanical Field Service Engineer submit your CV including an outline of your experience as a Ophthalmic Electromechanical Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Ophthalmic Electromechanical Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Ophthalmic Electromechanical Field Service Engineer role you desire