Job Description: HR Business Partner
At Cairn Group, we are proud to deliver best-in-class hospitality. Our vision is to be the leading choice in hospitality by developing and operating market leading brands. To do that, we put people first. We're passionate about our people, and we want to inspire them to be the best they can be.
Job Overview
You will work with leaders and teams across the region to help build high-performing, future-ready teams who embody our values, Rise; Respect, Integrity, Sustainability & Excellence.
You will help translate business goals into people strategies, shaping the experience for our people, our culture, capability and in turn, guest experience.
Key Skills & Attributes
• Inquisitive & curious: You'll ask questions, facilitate growth and encourage the same from those around you
• Resilient: Credible, and calm under pressure
• People orientated (both our people and our guests)
• Data literate, with a strong ability to interpret people analytics and insight to inform decisions
• Emotional intelligence: High levels of empathy, self-awareness, and judgement
• Influential: A clear, credible and adaptable communicator across all levels of the organisation
• Collaborative: You think we, not me.
• Pragmatic and solutions-focused
• Values lead - think Respect, Integrity, Sustainability & Excellence (RISE). You will use RISE as a reference point and framework for the likes of decision making, empowerment and recognition.
Essential Experience
• Proven experience in a HR Business Partner, or senior HR advisory role
• Strong knowledge of employment law and employee relations
• Ability to influence and build trust at all levels
• Significant sector experience from guest or service orientated environment
Qualifications & Personal Development
• A recognised qualification (e.g. CIPD accredited or equivalent experience)
• An ongoing commitment to CPD/ personal growth
Key Responsibilities
Business Partnering
• Partner with operational leaders, managers and where applicable, onsite HR, to deliver people strategies that support business objectives, employee engagement and guest experience
• Collaborate to translate business plans into HR initiatives, leveraging our existing tools or recommending/ designing new ones
• Coach and develop managers to build leadership capability and the delivery of best-in-class practices for our people
• Support leaders through complex people matters with sound judgement and empathy, involving yourself in HR process only when escalation is warranted
Talent & Performance
Work proactively across your region to:
• Drive effective performance management, succession planning, and talent development
• Partner on recruitment, onboarding, and retention strategies
• Support learning, development, and career progression initiatives
• Embed recognition activity that aligns our people with wider business plans/ goals, while also celebrating length of service and behaviours that embody RISE
Continuous Improvement
• Manage or support HR related projects in your region
• Play a leading role in wider efforts to support your region for changes in light of employment law or best practice
• Leverage technology, systems and automation to ensure agile/ accessible HR processes
• Support organisational change and transformation initiatives
• Champion organisational values, HR tools, inclusion, and positive culture
• Continually monitor KPIs and use data and insight to identify trends, drive improvements and inform decision-making… and celebrate success
General Responsibilities
All team members are expected to promote equality, diversity, and respect in all aspects of their role. You are required to act with integrity and professionalism, adhering to the company's confidentiality, data protection policies, and employee handbook. You must complete all training within required timeframes and operate in line with current Health & Safety legislation to ensure a safe and sustainable working environment. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. From time to time, you may also be asked to carry out any other reasonable duties that contribute to the overall operation.
Measures of Success
Including but not limited to:
• Employee engagement & sentiment
• Recruitment & career progression
• Employee retention