Join our Scunthorpe team as an Assistant Store Manager, where you'll lead and support a team of 9 Retail Optical Assistants in a fast-paced, patient-focused environment.
This is a hands-on, customer-facing role requiring exceptional customer service skills, strong leadership, and a passion for colleague wellbeing. You’ll be responsible for delivering 1:1s, motivating your team, and ensuring a high standard of patient care. If you're enthusiastic, people-focused, and ready to make a difference in optical retail, we want to hear from you.
Benefits
* Free eyewear up to £550 annually with immediate eligibility.
* On target bonuses of up to £4,212, depending on store performance.
* Stretch target bonuses of up to £8,424, depending on store performance.
* Family and friends discount of 75%, 50% and 25% with a free eye test.
* 25 days annual leave with the opportunity to buy or sell holiday.
* Employee Assistance Program offering confidential support for your wellbeing.
* Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Responsibilities
* Lead and support a team of Retail Optical Assistants in a patient-focused environment.
* Deliver 1:1s, motivate the team, and ensure a high standard of patient care.
* Maintain exceptional customer service and a positive, proactive store culture.
Experience / Qualifications
* Experience in leadership and developing a team in a retail or optical setting is desirable.
* Customer-focused mindset with strong communication and empathy.
* Ability to work under pressure, solve problems, and drive store targets as a team.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
We are Scunthorpe-based and welcome applicants who are ready to contribute to a growing optical retail team.
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