Civil Enforcement Officer (2 posts)
Employment type: Permanent contract (Full-time, 37 hours per week, rota basis)
Salary: £28,598 - £31,022 per annum
Location: Malvern Hills and Wychavon District Councils
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Duties
* Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for on‑street locations in the Wychavon district and in off‑street car parks.
* Work mainly on foot, moving between sites.
* Patrolling the local areas to maintain good traffic flow.
* Undertake ticket machine checks and assist people in the community to use our facilities.
* Make a difference to the way people can use and access parking spaces.
* Work flexibly on a rota basis, covering a variety of shifts including weekend and bank holiday working.
* Have a good standard of education with qualifications in English and Mathematics.
* Be highly motivated with good interpersonal skills and able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
* Have good communication skills and an ability to work on your own initiative.
* Be able to travel and patrol around the district and outlying villages; access to and use of a vehicle for patrols (business use insurance required).
* Be working outdoors alone in all weathers and walking for long periods (seven or more hours per day).
* Need to be able to work on a rota basis and cover a variety of shifts including weekends.
* Be able to undertake other duties as required and provide support to other local areas when needed.
* Have experience in a similar role or равна customer service, retail and hospitality.
What We Can Offer
* Excellent pension scheme with employer contributions.
* Generous annual leave entitlement with options to purchase additional leave.
* Committed training programme and development opportunities.
* On‑site nursery with 20% staff discount.
* Discounted Gym and swim membership.
* Health and wellbeing support and a free employee assistance scheme including access to counselling services.
* Cycle to Work scheme.
* Employee discounts with a range of companies, including EE and the Kaarp discount scheme.
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Note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
Contact: Laura Taylor on 01386 565243
Closing date: Sunday 25 January 2026
Interview date: Friday 6 February 2026
Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised
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