Base salary up to £32k DOE + Quarterly bonus
London, SE1
*Hybrid role – 3 days office based, 2 days working from home*
Benefits:
As a Mortgage Administrator for one of the country's leading Mortgage & Protection Brokers, you will receive:
* A competitive salary, additional performance bonus
* Thorough onboarding program and continual support
* Flexibility to work from home 2 days a week
* Generous holiday allowance
* Pirkx/Boostworks membership with EAP
* A workplace pension
* An inclusive, team orientated employer that strives to succeed and stand out in the industry
The Company:
We are recruiting for one of London's largest and most prestigious whole of market independent Mortgage & Protection Brokers.
As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major FTSE250 corporations.
With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking an experienced Mortgage Administrator to support their team of Advisers.
The Position of Mortgage Administrator:
You will be responsible for providing expert support to a team of 4-6 advisers who will be processing mortgage applications for their enviable client base. You will assist with the servicing of existing and new clients and undertake additional PA tasks to assist all brokers with their day-to-day activities.
Specific Responsibilities of the Mortgage Administrator:
* Mortgage admin support throughout the entire mortgage process from enquiry to completion
* Electronic filing of client correspondence and all other relevant documentation
* Maintaining Finplan/Bluecoat records with up to date tracking and monitoring at each stage of the mortgage process.
* Providing first class, exceptional customer service to clients
* Handling communication with lenders, insurance companies, solicitors and clients ensuring requirements are met and all cases are dealt with in a timely manner
* Ensuring acceptance terms and mortgage offers received as promptly as possible and checking these against application/illustration
What we are looking for:
Our client has consistently grown year on year and is looking for someone to join the business with the same passion for customer excellence as the rest of the team. We are seeking someone that can demonstrate:
* At least 2 years prior experience in a Mortgage Administrator position
* Good general knowledge of all High Street Mortgage Lenders and their processes
* Finplan/Bluecoat experience would be beneficial but not essential as training can be provided
* Experience of managing the relevant end-to-end systems throughout a mortgage application
* Experience of working with third parties including solicitors and lenders
* Seamless organisational and communication skills
* A motivated character committed to continued professional development