Job Description: Location: Cardiff
Hours: 8pm to 7am (31.5 hours per week, 3 days per week)
Salary: £16.03 per hour
Our clients is the UK's leading provider of student accommodation, creating safe, welcoming homes where students can thrive.
As a Night Concierge, you'll play a key role in supporting residents overnight - providing a friendly face, excellent customer service, and ensuring their comfort and security throughout the night.
What you'll be doing:
1. Be the first point of contact for students and guests overnight, providing a warm welcome and excellent customer service.
2. Carry out regular security checks and monitor safety around the property.
3. Respond to queries and resolve issues in a professional, timely way.
4. Keep accurate records and support with any incidents or emergencies.
5. Work closely with your daytime colleagues to keep everything running smoothly.
What we're looking for:
6. Strong communication skills - friendly, approachable, and confident.
7. Good IT and numeracy skills.
8. A calm and professional approach to problem solving.
9. Awareness of health & safety responsibilities.
10. Previous customer service or security experience is helpful, but not essential - what matters most is your attitude.
Benefits of Working for Pertemps
11. Weekly Pay or Monthly Pay you decide
12. Holidays
13. Access to pension
14. Share scheme after qualifying period
15. And many more benefits