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Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
Main Responsibilities:
1. Crafting Unforgettable Guest Experiences
2. Mastering the Art of Hospitality
3. Empowering Teams and Driving Collaboration
4. Meticulous Administration and Financial Oversight
5. Championing Sales and Market Engagement
6. Talent and Culture Stewardship
Salary: £ Competitive
Contract type: Full time/permanent
Qualifications
* Passionate about guests
* Delivering great service
* Strong knowledge and experience in hotel operations
* Hands-on approach, organized and supportive of your team
* Take initiative
* Reactive to situations as they arise
* Results-driven
* At least 2 years experience in a hotel role
* Supervisor experience of at least 1 year
* Right to work in the UK
Additional Information
What will you get?
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* Recommend a friend scheme
* Employee Advisory Service
* ... And much more!
During your duty, you will have access to confidential information; discretion is essential.
This job description is a guide to the main duties and may be amended to meet business needs. It is not a comprehensive or permanent schedule of duties and does not form part of the employment contract. The company reserves the right to modify this description as needed.
Job Type: Full-time
Pay: £13.60 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Employee mentoring programme
* On-site parking
Schedule:
* 8-hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Experience:
* Supervising experience: 2 years (required)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Management: 1 year (preferred)
* Hotel: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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