Join to apply for the Sales Advisor role at Tapi Carpets & Floors
The Role
We have an exciting opportunity for someone who is passionate about people and customer service. This role is about assisting customers to bring their vision to life through great products. Tapi offers an enthusiastic, driven individual the chance to join the Tapi family. Our teams have deep industry knowledge to help you learn and develop in the flooring business. If you are looking to take the next step and join a revolution, apply today.
Responsibilities
* Work with your store team to wow our customers at every turn.
* Provide top-notch customer service, assisting with pre-sales queries and order completions, and addressing post-sales questions; escalate only when necessary.
* Support promotional changes and store housekeeping; report to a Store Manager.
* Look for new ways to improve our store, service, and customer experience.
* Learn about our products and collections to offer bespoke advice to each customer.
* Learn how to draw and cost a room to deliver flooring excellence.
The Big Package
* 25% colleague discount
* Salary sacrifice pension
* Perks platform (cinema tickets, cashback and brand discounts)
* Employee Assistance Programme
* A day off for your birthday
* Cycle to work scheme
About You
You’re sales-driven and customer-focused, with a passion for what you do. You should be fast-thinking, presentable, motivated, enthusiastic, and eager to impress. You should be self-motivated, enjoy helping others, and maintain a "no customer left behind" attitude. You thrive in a busy store environment and seek ways to improve the customer experience with a bias toward action.
Additional Information
Tapi Carpets & Floors is an Equal Opportunities Employer. There shall be no discrimination on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and welcome all applications.
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