You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Responsibilities
* Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
* Ensuring all driver non-compliances are investigated & escalated accordingly.
* Use of the company software to monitor performance supporting with on the road issues as required.
* Ensuring all returned items are returned as per SOP.
* Completion of Ad-hoc de-briefs as & when required.
* Daily download of handheld scanners ensuring the condition of the any faults are reported.
* All returns are coded correctly.
* Completion of Ad-hoc vehicle audits.
* POD & address data entry.
Benefits
* Competitive Rates of Pay
* Company Funded Health Cash Plan
* Holidays: 20 days increasing with length of service + bank holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression and more!!
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