As a Technical Training Specialist at Resideo, you will play a critical role in the success of our global training programmes delivered through the Resideo Academy brand. Acting as a key representative in the UK, you will help ensure our customers, partners, and internal teams are equipped with the knowledge and skills needed to succeed.
This position is responsible for delivering technical product training across the Resideo portfolio. The focus will primarily be on heating products and hydronic systems, while also supporting training across broader HVAC applications, product solutions, and industry requirements.
You will deliver UK wide technical training across all touchpoints of the Resideo community, including technical installers, college apprentices, customers, sales teams, and internal stakeholders. Using a blended learning approach, you will adapt your delivery style and methods to ensure content is engaging, relevant, and tailored to different audiences.
We are seeking a candidate with a strong background in training or teaching, with the ability to effectively manage a classroom environment, engage audiences with varying levels of knowledge, and deliver content clearly. Experience or knowledge of heating control solutions or broader HVAC products is also essential.
JOB DUTIES
* Compile, maintain and deliver technical training courses for internal and external customers covering heating and hydronic products, applications, systems and industry requirements
* Maintaining an awareness of all emerging HVAC, hydronic products that impact Resideo’s capability to support and maximise business opportunities both now and in the future
* Identify new areas for training development, in line with sales and industry trends
* Actively participate in new product testing, evaluations, and launches
* Provide technical guidance as required to sales and internal technical teams
* Providing on‑site technical support as an escalation path for installs
* On‑site commissioning/system verification of initial security installs as required
* Work with sales delivering regional training events covering a mix of product and industry training
* Actively promote Resideo Academy regionally, driving growth, and engagement
* Work with business leaders to develop a network of college/schools for technical training collaborations
* Compiling and delivering training courses across the Resideo portfolio as required, for potable water and potentially security systems
YOU MUST HAVE
* Strong experience delivering technical training sessions, or a background in teaching
* Hands‑on experience with, and knowledge of, heating controls or HVAC products
* Excellent organisational and time management skills, with the ability to manage multiple tasks and projects concurrently
* A self‑starter, able to work with minimal supervision and collaboratively
* A willingness to travel regularly across the UK, with an expectation to deliver up to three training sessions per week
WE VALUE
* Experience in heating/boiler installations
* Ability to effectively communicate through written, verbal, and presentation skills, with multiple levels of stakeholders
* Good level of IT literacy, intermediate user of Microsoft Office applications
WHAT’S IN IT FOR YOU
* Company Car
* A culture that promotes a healthy work‑life balance, with training events typically scheduled Tuesday to Thursday, and home working on Mondays and Fridays
* Comprehensive training and onboarding, including the opportunity to shadow experienced Resideo trainers
* A supportive network of over 50 global trainers, with daily check‑ins alongside the EMEA training team
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