Job Overview
Join to apply for the Systems Support Officer role at NWSSP Legal & Risk Services
An exciting opportunity within the NHS Wales Shared Services Partnership (NWSSP) Scan4Safety Team. To manage and promote the continued development and attainment of key performance indicators and quality objectives through the provision of operational management and strategic information reports to all levels of management on behalf of NHS Wales Shared Services Partnership. To manage and maintain the All Wales Scan for Safety (S4S) roll out programme and provide daily support for the SupplyX system ensuring functionality is maximised and Common Operating Procedures are managed and adhered to with responsibility for Order Management, Inventory and System Administration.
Main duties of the job
* Assist the Senior Supply Chain Analyst in achieving targets in line with the NWSSP Business Plan and Procurement Strategy by providing timely, accurate reports, KPI’s and other unscheduled reports.
* Provide support and exercise judgement, problem solving and analysis skills to identify the most appropriate electronic means of ordering to maximise efficiencies through the SupplyX system.
* Manage and interrogate the SupplyX system on trends in customer and staff activity, ensuring accuracy and highlighting notable changes to the department manager for consideration.
* To train and support SupplyX end users throughout Wales in line with Policies and Procedures.
* To manage the day-to-day operation of the S4S system and staff; update systems to be compliant with operating and administrative policies and performance indicators.
* To manage staff rotas, annual leave, sickness in line with NWSSP policies and to deliver and manage SupplyX training programmes to new staff.
* To manage the SupplyX auditing programme and to ensure KPI data is available for Senior Management review.
Person specification
Data Management
* Essential criteria: Experience in a data management role (demonstrate use of Excel).
* Desirable: Data management role with an Inventory Management System (Oracle/SupplyX/Other).
Customer Service
* Essential criteria: Demonstrate experience of working with a wide range of users/customers/clients.
* Desirable: Experience of working in a healthcare setting.
Other information
* The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
We embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. We encourage an agile working approach and are committed to creating an inclusive workplace that values equality, diversity and inclusion. We offer a comprehensive benefits package; to find out more please visit the NWSSP working page.
Additional details
To view the full Job Description and Person Specification, please click “Apply now” to view in Trac. Job location and seniority information below are illustrative and reflect typical posting details.
Contact
David Jenkins, Senior Supply Chain / Benefits Realisation Analyst
Email: david.jenkins11@wales.nhs.uk
Phone: 07870 484673
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