White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Glasgow.
This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.
As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.
Key responsibilities include:
* Leading, motivating, and developing a high-performing store team to achieve individual and store targets
* Acting as a role model on the shop floor and within back-of-house operations
* Managing day-to-day store operations including visual merchandising, stock control, and loss prevention
* Analysing store performance and implementing strategies to improve productivity and efficiency
* Delivering an outstanding customer experience using advanced sales techniques
* Managing staff rotas and scheduling effectively
* Overseeing in-store HR processes including recruitment, onboarding, training, and performance management
* Ensuring health, safety, and environmental standards are consistently maintained
* Handling customer queries and escalations professionally
* Sharing feedback and insights with senior management
Requirements
We’re looking for a motivated and commercially driven leader who thrives in a retail environment.
You will have:
* Proven experience in a retail management or leadership role
* Strong people management and team development skills
* A passion for retail, customer service, and achieving sales targets
* Solid understanding of retail KPIs and performance metrics
* Excellent communication and organisational skills
* High attention to detail and a proactive mindset
* Experience with stock control, POS systems, and loss prevention processes
Desirable:
* Previous experience within a fast-paced or premium retail environment
* Awareness of retail market trends and consumer behaviour
You’ll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.
Benefits
* Competitive salary package
* Retail bonus scheme
* Excellent career development opportunities
* Inclusive and supportive working environment
* Generous staff discount
* Exposure to wider business projects across a European network
* Flexible uniform allowance