Operations Manager
Job Type: Full Time, Permanent
Location:
East of England, London and Southern Home Counties
Full Time
Salary:
£45,000 - £60,000 (DOE)
Benefits:
Competitive salary and benefits package including pension and health support
Company vehicle
Hybrid and flexible working
Opportunity to work with a leading company in the window installation and new build sector
A collaborative and supportive work environment
Opportunities for career progression and professional development
Portico GB Ltd is a trusted and well-established subcontractor specialising in the supply and installation of high-quality UPVC and Aluminium windows and doors for the new build sector. With a strong reputation for reliability and precision, we provide tailored solutions to our clients, helping to shape the future of construction projects with our expertise and commitment to excellence.
We are looking for a proactive and experienced Operations Manager to join our dynamic team. In this pivotal role, you will oversee day-to-day operations, ensuring that our projects are delivered on time, within budget, and to the highest standards. You will be the key point of contact between our clients, suppliers, Contracts Managers and installation teams, driving operational efficiency and continuous improvement within the business.
Key Responsibilities - Operations Manager:
Manage the daily operations of the company's window supply and installation services, ensuring smooth workflow and coordination across teams
Oversee multiple ongoing projects, ensuring deadlines and quality standards are met. Liaise with site managers, contractors, and suppliers to ensure the seamless delivery of products and services
Coordinate and manage resources, including labour, equipment, and materials, to ensure optimal productivity
Lead, motivate, and manage a team of operational and administration staff, ensuring they have the necessary tools and training to succeed
Implement and monitor quality control measures to guarantee the highest standards of installation and customer satisfaction. Working closely with the Head of Quality Assurance in post installation to improve our overall customer offering
Ensure adherence to all relevant health and safety regulations, maintaining a safe working environment for all staff
Build and maintain strong relationships with clients, responding promptly to inquiries and resolving any operational issues that arise
Identify areas for process improvement and work with senior management to implement changes that increase efficiency and reduce costs
Person Specification - Operations Manager:
Proven experience in operations management, ideally within the construction, window installation, or building supply sector
Strong knowledge of project management principles, with the ability to manage multiple projects simultaneously
Excellent organizational and problem-solving skills, with a keen eye for detail
Ability to lead and motivate a diverse team of professionals
Solid understanding of health and safety regulations within the construction industry
Strong communication and interpersonal skills, with the ability to build relationships with clients, contractors, and internal teams
Proficiency in project management software and Microsoft Office Suite