General Manager in London - Fantastic Golf & Leisure Brand
£55-60k plus benefits and discretionary bonus
My client is a dynamic, family-focused golf and leisure facility in London offering a unique combination of sport and hospitality. This fantastic venue includes golf, tennis, and ski facilities, café/bar/lounge area, and a regular calendar of corporate and private events. They cater to individuals and families, with a strong emphasis on introducing the younger generation to sports through expert-led lessons and engaging experiences.
We are now recruiting for a hands-on General Manager to lead the day-to-day operations of this vibrant, multi-faceted facility. You will work closely with the Heads of Departments across golf, tennis, ski, and events while directly overseeing the café/bar/lounge operations. Your mission: to ensure an exceptional customer experience, seamless facility operations, and a welcoming, community-driven environment.
Some of the key responsibilities of this role:
* Oversee daily operations across the venue, ensuring high standards in customer service, cleanliness, safety, and maintenance
* Directly manage the café, bar, and lounge operations, including staff, service quality, stock control, and event coordination
* Collaborate with Heads of Departments (golf, ski, tennis, events) to ensure smooth inter-departmental coordination and support
* Uphold a strong maintenance and facilities management regime; proactively resolve issues to avoid downtime or safety risks
* Support the delivery of lessons and junior programmes by aligning facilities and operations with the professionals' schedules and needs
* Manage all team payroll & HR
* Support with and where appropriate help host corporate and private hire events, ensuring professional and seamless experiences
About you:
* Proven experience in hospitality management or within a multi-sport/leisure facility that includes F&B operations
* You could either be an existing General Manager or a successful Assistant General Manager ready to take your next step
* Leadership and communication skills, with the ability to manage diverse teams and personalities
* Hands-on experience with facilities and maintenance management
* Strong organisational skills and attention to detail
* A genuine interest in sports and leisure is a plus
What else is in it for you?
This is a rare opportunity to join a well-established, independent family-run venue with a strong community focus and exciting growth potential. You’ll play a central role in shaping the culture, service, and success of a beloved London destination. Benefits include full use of facilities and family and friends access, discounted meals, annual pay reviews and discretionary annual bonus based on performance. After a successful probation period you will also be provided with private healthcare.
Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Maddie is a health and fitness recruitment specialist for the whole fitness sector and if keen to be considered please ‘apply now’.